Last updated: 5 October 2026
Swiss Home Automation
93-C CCA, Sector C, DHA Phase 6, Lahore, Pakistan
Phone: 0331-4444450 · Email: hello@atnsmart.pk
Islamabad branch (AVS Group): Shop G13, Ground Floor, Diamond Mall & Residency, Islamabad · 0313-5566006
1. How to order
We do not take orders through an online checkout. To order, ask for a quote on WhatsApp at +92 331 4444450 with the products you want, or your room count or a floor plan, and the city we will be delivering to. You can also order in person at our Lahore showroom.
2. What you pay
You pay the product price plus a delivery charge. Both are confirmed in your quote before you pay.
3. How to pay
Once you have accepted your quote, you can pay by JazzCash, Easypaisa or online bank transfer, or pay in person at our Lahore showroom. You can also pay in person at our Islamabad showroom, which is run by our partner AVS Group and takes payments through its own, separate system. Cash on delivery is also available; ask for it when you request your quote. For payment details, contact us on WhatsApp or call 0331-4444450.
4. Where we deliver
We deliver across Pakistan using courier services; the courier used depends on your location. We do not currently ship outside Pakistan. Large control panels and door locks may need a separate delivery arrangement, which we will confirm with you.
5. Checking your delivery
Please inspect the packaging before you sign for it. If a carton is visibly damaged, note this with the courier at the time of delivery and tell us within 48 hours. Claims for transit damage reported later are harder for us to pursue with the courier.
6. Failed deliveries and wrong addresses
Please make sure the delivery address and phone number are correct. If a parcel is returned to us because the address was wrong or nobody was available after reasonable attempts, we will contact you to arrange redelivery; a further delivery charge may apply.
7. Title and risk
Consistent with the Sale of Goods Act 1930, risk in the goods passes to you on delivery. Ownership passes once we have received payment in full.
8. Delays and your rights
If we cannot deliver within a reasonable time and you no longer want to wait, you may cancel and receive a full refund of the price and delivery charge. Deficiency in service is actionable under the Punjab Consumer Protection Act 2005 and the equivalent provincial legislation applying in your province.
9. Contact
For delivery questions call 0331-4444450 or email hello@atnsmart.pk.